About VELVETROOM

VELVETROOM is a US speciality retailer for adult products, and it is organised around a single idea: the material decides everything else. Silicone, glass and metal behave differently in the hand, in water and on a shelf, so we sort the catalogue that way instead of sorting it by silhouette. Two counters, two families of surface, one consistent set of spec sheets.

Why we lead with material

Most adult retail copy opens with a shape and leaves the surface for a footnote. We reverse that. Every listing on this site starts with what the piece is made of, then gives you the power source, the waterproof rating and the cleaning routine. If a product page cannot answer those four questions plainly, it does not belong on the shelf.

That ordering is not a gimmick. Body-safe materials are non-porous, smoothly finished and stable at body temperature. Non-porous surfaces rinse clean and do not trap moisture, which makes routine care simple and predictable. Porous surfaces behave differently, and a shopper deserves to know which one is in front of them before the box arrives.

How the two counters differ

The silicone counter holds platinum-cured pieces with a soft, matte finish and a little give. The glass and metal counter holds rigid pieces with real weight and no power source at all. Both families share the same care logic: wash with a compatible cleanser, rinse thoroughly, dry completely, store away from sun and dust.

A spec sheet is only useful when it is complete, so each listing also states the things a photograph cannot show: the exact surface finish, whether the piece contains a battery, how long a charge lasts, and what the waterproof rating actually covers. Where a detail is not yet confirmed, the listing says so rather than filling the gap with a claim that cannot be checked.

• Silicone: soft, matte, slightly flexible, excellent for long handles and compact bullets.
• Borosilicate glass: rigid, non-porous, holds temperature, nothing to charge.
• Metal: dense and smooth, usually as a core, a handle or a trim piece.
• Sealed hard plastic: rigid cores and handles, always listed as a component rather than a surface.

What we publish, and what we refuse to publish

We publish dimensions, material, power, waterproof rating, care instructions and packaging details. We do not publish medical or health claims, we do not promise outcomes, and we do not use language that would not survive being read aloud in a shop. If you want a plain description of a product, you should be able to get one here.

We also do not invent credentials. Where a term such as medical-grade is used, it is a general descriptive term for the silicone we stock, not a statement about a named certification. Where a compliance notice such as California Proposition 65 depends on facts only the operator holds, we say so rather than guess.

Packaging and privacy

Orders leave in plain outer packaging with no product names on the label, a neutral sender name, and no marketing inserts inside. The billing descriptor that appears on your statement is set by the operator and confirmed before live orders are accepted. Return parcels follow the same rule. You can read the full detail on the discretion policy page.

Age and eligibility

This store sells adult products to adults. You must be 18 or older to place an order, and the checkout asks you to confirm that. Deliveries require an adult signature, and the carrier may ask for photo identification at the door. Anyone who cannot confirm age cannot complete a purchase.

Support

Questions about a material, a cleaning routine, a waterproof rating or an order in transit are answered by email, usually within one to two business days. If a piece arrives with a defect or a cracked surface, tell us before you use it and we will work through the options with you.

Contact

Email [email protected] or call +1 212 555 0142. The registered entity, business address and any registration numbers must be supplied by the operator before this store accepts live orders.